PRENEU TECHNOLOGY
Most medical billing companies do the billing. We do that too — but we've also built the software that makes it work. Doctors capture consultations on their phone and send them straight to the billing queue. Receptionists verify benefits before the patient sits down. Our billing team reviews every claim before it goes anywhere near a medical aid. Patients see everything in their own portal. Less chasing. More collecting.
Here's how a single patient visit flows through PRENEU — from the moment they sit down to the moment the claim is paid.
Receptionist checks the appointment, verifies medical aid membership, confirms the plan and checks available benefits — all in PRENEU Desk.
Doctor records the consultation by voice in PRENEU Capture. SOAP note drafted automatically, ICD-10 and tariff codes suggested.
Doctor submits the consultation to the billing queue. The PRENEU billing team reviews the codes and submits the claim to the medical aid switch.
Patient receives the invoice and any co-payment details on the myPRENEU portal.
Medical aid pays. The billing team reconciles in one click. Bookkeeping updates automatically.
That's it. No paperwork, no chasing, no separate systems.
FOR THE DOCTOR
Speak into your phone the way you'd dictate to a typist. PRENEU Capture turns your voice into a structured SOAP note, suggests the codes, and sends the consultation to the billing team the moment you're done.
Records · Writes · Codes · Sends · Tracks
FOR YOUR PRACTICE TEAM
PRENEU Desk serves two roles — your receptionist at the front and your billing team behind the scenes — from a single system built for medical practices. No overlap, no blind spots.
Your receptionist
Your billing team
Validate · Review · Submit · Reconcile
FOR YOUR PATIENTS
Patients don't want another generic billing portal — they want yours. myPRENEU carries your practice's name, logo and colours. They see their invoices, payment references, appointment history and documents. You see fewer phone calls asking "where's my statement?"
Looks like yours · Built for theirs · Less work for everyone
Patients respond to different things. Some read SMSes. Some only check WhatsApp. PRENEU sends reminders, statements and account notices through whichever channel the patient prefers — automatically, on time, every time.
Appointment reminders and short alerts sent directly to the patient's phone.
Invoices, statements and pre-auth confirmations delivered as outbound notifications — patients receive, PRENEU manages.
Formal statements, annual summaries and account notices delivered to the inbox automatically.
Automatic alerts when a co-payment is due, a medical aid pays, or an outstanding balance needs attention.
Real-time updates inside the myPRENEU patient portal as claims are processed and documents arrive.
Every invoice, statement and document — stored securely in one place patients can access any time.
Hosted locally. Backed up locally. Never leaves the country.
Every action audited. Every record minimised. Patient rights respected.
We respect the ethics. No fees on patient debt. Records kept the way the law wants them kept.
Claims go straight to the medical aid through approved South African switches.
Every PDF we issue carries a QR code that proves it came from you.
Geo-redundant backups. 99.95% uptime. So you can trust the system on a Monday morning.
PRENEU always handles the billing — that never changes. What differs is how much of the practice management stack you want to run through our tools.
GETTING STARTED
The essentials for any specialist practice. Doctors capture consultations in PRENEU Capture. Receptionists manage the diary and validate medical aid in PRENEU Desk. Our billing team handles all claims.
FOR SPECIALIST PRACTICES
Everything in Core, plus theatre list management built for surgeons, anaesthesiologists and other procedural specialists. Designed for the complexity of high-volume specialist billing.
THE FULL STACK
Everything in Specialist, plus the complete accounting and payroll stack built for South African medical practices. One system for the entire practice — clinical, administrative and financial.
Tell us about your practice and we'll recommend the most appropriate billing and administrative support structure.
Complete the form with a brief overview of your practice type and billing requirements.
A member of the PRENEU team will respond promptly to arrange an introductory discussion.
We'll recommend the most appropriate billing and administrative support structure for your practice.
